Job Description

The Community Health Worker II engages with community members, with an emphasis on underrepresented populations, to identify health and social risk factors and ensure access to appropriate resources and support services. This role, funded through the pediatric oncology Catalyst grant, is responsible for coordinating and facilitating communication between community members and healthcare teams to promote improved health outcomes and continuity of care and appropriate engagement in clinical trials. The position develops and provides culturally tailored education and guidance and conducts outreach and community engagement to build trust and connect individuals to services.

This is a grant-funded, term-limited position contingent upon the duration of funding. The role requires travel and the ability to work weekends and other non-traditional hours as needed. Spanish-speaking abilities preferred. Previous professional experience under the title/job function similar to a Community Health Worker is highly preferred.

Key Responsibilities

• Evaluates members' health and social risk factors, coordinates plans with the healthcare team for identified needs, and connects members with suitable community resources.

• Completes documentation to ensure all interactions and referrals are recorded accurately.

• Coordinates care and collaborates with the healthcare team, communicates member risks and needs, and manages changes in member status.

• Educates members about programs and benefits, utilizing both internal and external resources to help them find appropriate benefits.

• Prioritizes outreach activities based on member needs and risk levels, responds to referrals, and provides feedback to external referral sources within specified timeframes.

• Assists enrollees with transportation barriers for prenatal and postpartum appointments, screens transportation requests, and coordinates with local transportation assistance.

• Engages members in care through phone contacts, evaluates and resolves inquiries, and documents all efforts using appropriate procedures.

• Supports special projects, tracks program progress, and completes all requirements as specified and on time.

• Identifies appropriate patients for examinations and coordinates with the healthcare team to improve care coordination and make suitable referrals to community resources.

• Maintains relationships with referral and community resources to ensure seamless collaboration and support for members' needs.

• Guides and advocates for members, helping them navigate the health system and schedule appointments as needed.

Required Qualifications

• High School Diploma/GED or equivalent (Required)
• 2+ years of experience in community health, social services, or a related field (Required)

Why Join Us?

Join a collaborative research team dedicated to advancing pediatric oncology care through innovative clinical trials. This is an opportunity to make a meaningful impact on patients and families while contributing to groundbreaking cancer research.

Salary Range: Minimum 19.02/hour - Maximum 30.44/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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