Job Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management,  our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Job Description

The Financial Analyst supports the FP&A team for Brightspeed’s Fiber-to-the-Home (FTTH) consumer business through financial modeling, reporting, forecasting, and business analysis. This role helps deliver accurate, timely, and actionable insights across pricing, sales channels, subscriber trends, and capital investments to support strategic and operational decision-making. The position is well suited for a strong analytical executor who wants exposure to strategic finance, unit economics, and telecom operations.

Key Responsibilities

• Build and maintain Excel-based financial models supporting pricing analysis, churn and retention initiatives, fiber investment cases, and network expansion decisions.
• Update model assumptions, run scenarios, and validate outputs to ensure analyses are accurate, consistent, and decision-ready.
• Support financial analysis using methodologies such as net present value (NPV), internal rate of return (IRR), and payback period.
• Own recurring reporting across key FTTH business metrics, including subscriber growth, churn, ARPU, sales performance, channel mix, Cost per Gross Add (CPGA), and acquisition costs.
• Ensure data accuracy, consistency, and timeliness across recurring reports, dashboards, and financial outputs.
• Identify opportunities to automate, streamline, and improve reporting and analytical processes.
• Assist with Customer Lifetime Value (CLV) modeling and sales channel performance analysis.
• Support CPGA tracking and cost-driver analysis across products, channels, and geographies.
• Prepare datasets, analyses, and supporting materials to evaluate acquisition efficiency, subscriber trends, and business performance.
• Support the annual budgeting and forecasting process for the FTTH consumer business.
• Maintain and update driver-based forecast models tied to subscriber growth, churn, ARPU, capital expenditures, and other key operating assumptions.
• Track actual performance against forecast and highlight key variances, risks, and opportunities.
• Prepare clear, structured materials in Excel and PowerPoint for leadership reviews and decision-making discussions.
• Translate data and financial results into simple, actionable outputs for senior team members and business stakeholders.
• Work closely with FP&A leadership and cross-functional partners to support ongoing financial analysis and ad hoc business needs.
• May perform other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Qualifications

Education & Experience

• Bachelor’s degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or a related analytical field required.
• 3–5 years of experience in FP&A, corporate finance, consulting, investment banking, or other analytical roles.
• Experience supporting financial modeling, reporting, forecasting, or performance analysis in a business environment required.

Skills & Competencies

• Strong Excel skills, including financial modeling, data manipulation, scenario analysis, and formula-based analysis.
• Experience working with large datasets and applying structured, logical problem-solving approaches.
• Ability to produce clean, accurate, and reliable outputs under tight timelines.
• Strong attention to detail and commitment to data accuracy and quality.
• Ability to support financial analyses related to pricing, sales performance, capital investment, and unit economics.
• Strong analytical and quantitative skills with the ability to identify trends, variances, and business drivers.
• Proficiency in PowerPoint and ability to present findings in a clear, concise, and business-friendly format.
• Strong communication skills and ability to work effectively with senior team members and cross-functional stakeholders.
• Ownership mindset with a strong execution focus and ability to manage multiple priorities.

Preferred

Qualifications

• Experience in telecommunications, subscription-based, consumer, or capital-intensive businesses.
• Exposure to data visualization or reporting tools such as Tableau, Power BI, or similar platforms.
• Familiarity with Customer Lifetime Value (CLV), CPGA, churn analysis, or subscriber-based business models.
• Experience supporting budgeting, forecasting, or long-range planning processes.

Physical Demands & Work Conditions

• Remote office environment with regular use of a computer and standard office equipment.
• Occasional participation in meetings outside of core working sessions may be required to support deadlines and business priorities..

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging  are at the center of our grounding belief in Being Real .  

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:

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