Job Description

We're now looking for a skilled and customer-focused Network Engineer Level 3 to join the team of a reputable Business Technology Company, and ensure our clients’ printing environments run smoothly and efficiently.

**PLEASE READ FULL DESCRIPTION BEFORE APPLYING**

Texas and Louisiana residents ONLY – NO OTHER STATE/COUNTRY will be considered.

**Applications must contain a current and detailed resume**

**APPLICANTS MUST INCLUDE THEIR CURRENT CITY/STATE OF RESIDENCE ON APPLICATION**

JOB RESPONSIBILITIES:

* Designing and implementing a network infrastructure based on organizational requirements

* Installing and configuring network hardware, such as router, switches, and firewalls.

* Monitoring network performance, system availability, and reliability

* Troubleshooting and resolving network issues, including hardware and software problems.

* Collaborating with other IT professionals to develop and implement network security measures.

* Conducting regular network maintenance, including updating software and hardware.

* Documenting network configurations, processes, and procedures.

* Providing network engineering support and training to other team members.

• Understand the stack of products that make up our stack of Managed Services products
• Take Control/AV Defender/N-central
• RSM/EDR/Datto/Axcient/Connectwise/Microsoft 365/Passportal
• Company's specific software ECL and Connectwise
• Handle issues with customers that both Level 1 and 2 need to escalate
• New discovery of net new client opportunities. Rapid Fire tool

What we would like you to know:

· Remote logins

· Ability to work on multiple priorities and/or projects simultaneously

· Pre-programming data gathering

· Intermediate knowledge of routers, layer 2/3 switches, and other networking devices

· Advanced knowledge of both Microsoft server and desktop operating systems

· Experience with Apple and Linux operating systems

· Intermediate knowledge of creating and troubleshooting wireless networks

· Experience in Microsoft 365 and Microsoft Azure administration

· Ability to build positive and collaborative relationships

· Working directly with customers and our technical staff to provide high-end solutions

· What you need to have:

· 2+ years' experience in computer network management and technical support is required

· Experience in managing end client networks

· A+ certification is preferred

· NET + certification is preferred

· MCP (Microsoft Certified Professional) is preferred

Network Engineer--Additional Skills Preferred

• Knowledge of Microsoft Applications and how to implement & migrate from other platforms
• Knowledge of Microsoft Active Directory both premise and cloud based
• Knowledge of Fortinet specific network infrastructure devices (Firewalls, Switches, etc.)
• Knowledge of Telephone/VOIP technology
• Knowledge of IOS devises

Benefits

.48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance. 

401K after 1 yr and health insurance contribution.

**Applicants must include a Detailed Resume and 3 Professional References, along with the application.

** Applicants must complete Criteria Corp Assessments immediately after phone interview, in order to be considered.

** Professional References must be submitted immediately following phone interview.

**Applicants must submit to and pass a drug screen and background check, prior to hire in.

** Applicants MUST be a CURRENT Texas or Louisiana resident at time of application and hire in.

**Applicants must have a valid Driver's License and Social Security Card.

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